Regular Delivery
Our delivery services fall into 3 options.
Most items such as napkins, banners, etc fall within our 50p per item delivery.
Some of our items fall into the standard £3.85 shipping cost.
Delivery for banquet rolls is £7.95 and will be sent express delivery to arrive the next working day. (UK mainland only. Excludes Northern Ireland and the Highlands)
We aim to despatch all orders within 24 hours of receipt of cleared payment. Same-day despatch orders must be received by 12.00 midday.
If you do require any of your products to be sent via express delivery and/or want to make sure you get your items within a certain time span, give us a call free on 0800 999 2345.
Click & Collect in store
Click and collect is available for some restricted items such as fireworks — we are not able to send these in the post due to age verification requirements.
Due to the demand for fireworks especially for New Year’s Eve, we try to avoid disappointment for our customers –Click & Collect lets you reserve the fireworks that you want to be chosen at your convenience-and we store them for you until you are ready to collect.
When you purchase any click and collect items no delivery charges will be added for any additional items in your basket – so the whole order will be available for collection together.
We deliver our products within a 30 miles radius of Peterborough City Centre; deliveries outside may incur additional charges.
Returns
It is very important that you are happy with everything that we deliver, and we are fortunate enough to say that over 30 years, our customers have been very pleased.
If you are not completely satisfied with anything that you have ordered from us, you will need to notify us within 14 days of receipt of your order, and then return the item/s to us no later than a further 14 days.
Or simply return the item straight away with a copy of the invoice if it needs to be resolved quickly.
Please note that The Party Place will not cover the cost of return postage unless items are faulty, damaged or wrongly supplied. Please return your goods with a copy of your invoice and we will process your refund within 48 hours of receipt.
Items returned at buyers discretion must be unopened, unused and in a saleable condition
Returns Address: THE PARTY PLACE, 7-8 SAVILLE ROAD, PETERBOROUGH PE3 7PR
If you have a query about an item you have already returned, or you would like to discuss the return of your order , please email info@partyplace.co.uk or call us on FREEPHONE 0800 999 2345 (8.30-4.30pm Monday-Saturday).
Why Choose Us
Balloon Artists
Jessica Horn06/11/2023We went as Up this Halloween and got our balloons from The Party Place. The balloons were great. Joanne was very helpful and got our balloons ready for the time we asked to pick them up for. They lasted all night and until the morning. Thank you so much!
L Chaplin30/10/2023Great place and help from the staff
Sue S26/10/2023I visited to make a specific purchase. As I couldn't see what I wanted, Susie and Michelle were very obliging and took time to find the items. They were very friendly and couldn't have done more to help me. I left with exactly the right things.
Mark Glasgow26/10/2023All your party needs in one place , very friendly staff
Kayleigh Jelley12/10/2023Brilliant service! Balloon display was lovely. Went in with not much of a vision but left there knowing the party would look good. Highly recommend and will be using for every party in the future.
Colin 'Wildcat' Tyson11/08/2023Simply they best. Can't thank Jo and the party place team enough. 10/10
